Legal Framework

Privacy Policy

At Southies, we value the trust you place in us when you share your personal information. This policy outlines our commitment to transparency and the security of your data.

Last Updated: June 12, 2025GDPR Compliant

Data Collection

We collect information that you provide directly to us when you use our services. This includes but is not limited to:

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Identity Data:

Name, username, or similar identifier

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Contact Data:

Email address and telephone numbers

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Financial Data:

Payment card details (processed securely via Stripe)

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Transaction Data:

Details about payments and services

Collected automatically:

  • IP address and approximate geographic location
  • Browser type, device type, and operating system
  • Pages visited, time spent, and referring URLs
  • Session data stored in secure HttpOnly cookies

How We Use Your Info

Service Optimization

We utilize your data to streamline our menu offerings and improve our kitchen operations, ensuring every Southies experience is premium and culturally authentic.

PersonalizationOrder FulfillmentEfficiency

Security

Protecting your information from unauthorized access through rigorous encryption and RLS policies.

Specifically, we use your data to:

  • Process and fulfill to-go and catering orders
  • Create and manage your account
  • Send order confirmations and updates
  • Respond to contact form inquiries
  • Improve our website, menu, and services
  • Comply with legal obligations and prevent fraud
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Cookie Policy

Our website uses cookies to distinguish you from other users, providing you with a seamless experience when you browse our digital gallery.

auth-token (HttpOnly)

Session cookie used to authenticate your account. It is never accessible via JavaScript and expires after 7 days of inactivity.

southiesja-cart (localStorage)

Preserves your cart between visits. Contains only menu item IDs and quantities — no personal data.

We do not use third-party advertising cookies or sell your browsing data.

Contact Privacy Team

Have questions about your data? Reach out to our dedicated privacy officers.

eats@southiesjafood.com
📍Charlotte, North Carolina

Your Rights

  • Access:Request a copy of your personal data
  • Correction:Request inaccurate data be corrected
  • Deletion:Request account and data deletion
  • Opt-out:Unsubscribe from marketing emails

To exercise any right, email eats@southiesjafood.com